SHIPPING POLICY

This Shipping Policy standardizes the whole workflow rules of global order processing, commodity packaging, logistics transportation and abnormal situation handling, applying equally to all customers and regions across the world.

We provide permanent complimentary worldwide shipping services for every single order. There is no minimum order value or quantity limit. No shipping fees, handling charges or regional surcharges will be collected during the checkout process.

All transactions on the website are settled only in US dollars. The final checkout price merely includes commodity costs, excluding any extra logistics expenses, ensuring transparent and consistent pricing standards worldwide.

After customers complete payment confirmation, our fulfillment team will finish order auditing, product safety inspection, moisture-proof sealed packaging and delivery arrangement within 1 to 3 business days.

All cross-border orders follow a unified delivery cycle of 6 to 12 business days for all global regions. No expedited shipping option is available for any category of orders.

Once an order is dispatched, the system will automatically generate an official logistics tracking number and send it to the customer’s reserved email address. Users can check real-time transportation progress at any time conveniently.

Global cross-border transportation may be affected by unavoidable external factors including customs clearance delays, statutory public holidays, extreme weather conditions and third-party logistics carrier system failures.

We shall not be held responsible for delivery delays or package status changes caused by uncontrollable external factors beyond our operational scope. All stated delivery durations are estimated values and cannot be absolutely guaranteed.

Customers need to independently abide by the imported commodity regulations of their local country or region. All import tariffs, duties and customs clearance fees generated during customs inspection shall be borne solely by the customer.

Our team continuously tracks the logistics status of all global orders. Within the scope stipulated by this policy, we will provide official certification documents and professional support for abnormal issues such as package loss, leakage and transit damage.